Don't Accidentally Void Your HVAC Warranty!
The last thing any consumer or business wants to happen is to spend extensively on a new HVAC unit only to see something go wrong with it. Even worse is what happens when the consumer or business calls a repair person and learns the warranty on that new HVAC system is no good – and that it was user error that voided it.
Accidentally voiding a warranty is more common than you might think! Knowing how to circumvent making such a costly error can mean the difference between simple repairs being covered and tossing even more hard-earned money out the window. To help you ensure you don’t end up on the hook for repairs that should be included in your original costs, we’ve put together a list of tips on how to avoid voiding your warranty with common mistakes.
What is an HVAC Warranty?
Like other warranties, HVAC warranties cover a certain scope of issues or necessary repairs within a specified window of time.
There are different types of warranties – including manufacturer and parts warranties – which cover various elements of an HVAC system. Manufacturer warranties cover items and parts created by a specific manufacturer, and funds or repairs are only awarded to a customer if a contractor can determine there was a manufacturing error associated with the problem. In other words, if there was an issue during item production, a manufacturer warranty will cover some or all of the cost of that specific repair.
Parts warranties, on the other hand, cover large system components – excluding smaller items like air filters, electrical wiring, fan belts, lubrication, and other non-structural elements of an HVAC system. Consumers and businesses are responsible for these smaller items.
It’s important to note that parts and manufacturer warranties cannot be combined, as two separate parties handle them. Manufacturers are responsible for production, but contractors handle installation, and the determination between the two is significant.
Extended warranties can be purchased for both parts and labor, expanding the original manufacturer warranty and creating longer-lasting peace of mind for system owners.
Top Ways to Void Your Warranty
HVAC system warranties can mean the difference between thousands of dollars in repairs and a simple fix that is already covered in the cost of purchasing the system.
Knowing how costly a non-warranty repair could be – a difference of thousands of dollars, at least – should make any system owner overly cautious when it comes to ensuring warranty compliance.
Unfortunately, many people accidentally void their warranty! Sometimes without even realizing it!
Some of the most common ways this happens include:
- Non-licensed installation
- Failing to complete registration with the manufacturer
- Neglecting regular, annual system maintenance
- Securing replacement parts from a third party rather than Original Equipment Manufacturer (OEM) parts.
- Forgetting to obtain proof of maintenance services
- Other improper records keeping
Read These Tips to Prevent an Accidental Void!
A few simple steps will help you not only get the most out of your residential or commercial HVAC system, but also ensure that your warranty remains intact. First, contract a reputable installation expert when having your system installed.
A licensed company that has a good rapport with other customers or companies is your best bet because it will have successful experience with projects like yours. Look for good reviews, years of experience, and a willingness to answer questions.
Second, register your new HVAC system with the manufacturer to get a record on the books that the system is installed and to start the warranty’s timeline. A manufacturer does not know its items are in use and in need of warranty protection if you fail to register your system. Make sure to do so at your earliest convenience.
Get proof of registration and keep good records of everything that happens to your system, from purchase order to installation and beyond.
Third, schedule regular, annual system maintenance to ensure your system is working to its fullest potential. Regular maintenance helps contractors and installation experts keep up with how the system is functioning, get eyes on wear and tear, and understand where replacement parts or other repairs might be needed.
Keep good records of maintenance, proof of inspections, and written suggestions from the expert who inspects your system – and do so every time you get service.
Lastly, should a part need to be replaced, source replacement parts from the manufacturer rather than a more affordable third-party. If you are working with an HVAC contractor, ask them if the parts they are using are OEM.
Obtaining parts from a source other than the manufacturer is one of the easiest ways to accidentally void your warranty, as the allure of lower prices often encourages customers to purchase from outside vendors. It’s better to pay a little extra for one part than to be on the hook for a system replacement should something break down.
The Importance of HVAC System Maintenance – and Not Just for Warranties
The best time to schedule HVAC maintenance is during the spring or fall. These seasons are optimal for identifying, diagnosing, and fixing problems, prepping the unit for optimal use during the hot summer months and the long, cold winter. Having your unit inspected and repaired during these “off-season” times also ensures you get face time with a repair person, as they’re often very busy during the “peak times” of summer and winter.
A good rule of thumb is to have your home or company HVAC system maintenance scheduled annually during one of these off times. An easy way to remember to schedule that maintenance is to follow Daylight Savings Time: When it’s time to spring ahead or fall back, it’s also time to get your HVAC unit inspected.
Your Go-To for Residential and Commercial HVAC Repairs and Installation
Beaufort Air Conditioning has been serving Greater Beaufort since 1980. For more information about how to get the most from your HVAC system, call 843-547-5064 to speak with a representative.